Starbucks and Grubhub launch delivery partnership

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SEATTLE and CHICAGO, June 6, 2024 /PRNewswire/ — Today, Starbucks® and Grubhub have announced a partnership to bring Grubhub delivery to Starbucks customers in the US. Starbucks is the most searched for merchant not yet available on Grubhub’s Marketplace, and through this partnership, both brands will offer customers the ultimate convenience of having their Starbucks orders delivered straight to their door. Starting in June, Starbucks Delivery with Grubhub will be rolled out to select markets in Pennsylvania, Colorado and Illinois, with national availability expected in all 50 U.S. states by August 2024.

“Customer demand for Starbucks delivery continues to increase, as evidenced by double-digit growth in the U.S. delivery business last quarter, indicating that our customers continue to want convenience in their daily lives,” said Meg Mathes, vice president digital experiences. at Starbucks. “Our new partnership with Grubhub will help fuel this growth by increasing the availability of Starbucks products to tens of millions of Grubhub customers through an industry-leading delivery service.”

“By joining forces with a beloved national brand like Starbucks, we are offering customers more of what they want on Grubhub, while strengthening our enterprise offering and expanding our selection of merchants in marketplaces nationwide,” said Liz Bosone, vice president of enterprise partnerships at Grubhub. . “We are proud to offer national and independent restaurants on our platform – a complementary duo – to give customers more choice and build loyalty.”

More convenience for customers
Starbucks Delivery will be accessible through the Grubhub mobile app, available on iOS and Android devices, in addition to Grubhub.com. Starbucks and Grubhub are working together to ensure delivery is as fast as possible so customers can enjoy their Starbucks drinks and food quickly. Customers can track their orders through Grubhub from preparation to delivery.

To ensure quality and support delivery, Starbucks has developed multiple packaging solutions, including two-cup to-go trays and enhanced shopping bags, which are used for delivery orders and allow delivery people to easily transport multiple beverages at once.

Customers can order most of Starbucks’ menu, including seasonal drinks and food, through Grubhub. Additionally, customers can customize their orders the same way they would at Starbucks in the Grubhub app, including the ability to choose the number of espresso shots, flavor, type of milk and espresso roasters.

Delivering customer experience
Grubhub+, Grubhub’s $9.99 monthly membership program, offers customers who order from Starbucks on Grubhub $0 delivery fees on eligible orders, reduced service fees and exclusive offers. Standard delivery and service charges apply to all other customers.

Over the past decade, Starbucks has continued to innovate the shopping experience to connect with customers digitally. Whether through Starbucks Rewards, the Starbucks app or Starbucks Delivery, Starbucks continues to adapt to changing customer preferences, with the belief that the Starbucks experience should be effortless and delightful. Providing an uplifting, connected and personalized experience to their customers remains a strategic and relevant differentiation that Starbucks offers.

About Starbucks
Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality Arabica coffee. Today, with more than 38,000 stores worldwide, the company is the world’s leading roaster and retailer of specialty coffee. Through our relentless commitment to excellence and our guiding principles, we bring the unique Starbucks experience to life for every customer with every cup of coffee. Visit us in our stores or online at stories.starbucks.com or starbucks.com to share our experience.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY) and is a leading US marketplace for food ordering and delivery. Committed to connecting guests to the food they love at their favorite local restaurants, Grubhub takes food ordering to the next level through innovative restaurant technology, easy-to-use platforms and an enhanced delivery experience. Grubhub has 375,000 merchants in more than 4,000 U.S. cities.